In Customer’s Shoes

Test with Adwords, Then Make Money with Twitter? Wrong!
I used to think: Write a sales page, drive Google Adwords traffic, test it. With a decent conversion rate, start to drive serious traffic from social media, banner ads, etc. This is, what happened:

  • Signup rate from people coming from my blog: 15%
  • Signup rate from people coming from Google Adwords: 5%
  • Signup rate from people coming from Twitter: 0%

I got lots of traffic from Twitter, and people seemed to be interested. But no conversion! Adwords remained at 5%. From my blog the traffic numbers went naturally down. I cannot write posts promoting the same offer day by day.

Putting Myself into Twitterers’ Shoes
I was scratching my head for several weeks, hoping to get at least one or two conversions from Twitter. After a while it seemed that even the click rates from Twitter went down. Naturally, because my followers knew the offer, as my blog readers did. Anyway, I was careful enough not to damage that Twitter account, it is still growing.
So, what does that mean? Is Twitter traffic useless? I do not think so, and I know that other people get conversions, signups etc. from Twitter.
I drew two conclusions: The page must be reasonable for people coming from search engines, and for people coming from my mailing list and blog, but not for Twitterers.
Thinking about the reason, I came up with the following conclusion: The signup page was, as thousands, driven by flash videos. But further investigation let me to conclude, that a Twitter link is rarely leading to a video.

Mobile Users Have Different Priorities
A little further brain wrenching reminded me, that even the emails with video links I get, do not work, as long as I open them on my mobile device, because the handset does not show flash.
In fact I use the email on my Palm to skim through the emails, to see if there is something I need to respond quickly. But all these video emails are left to my desktop, and I check them, if and when I have time and desire to do so.
Twitter is strongly geared towards mobile users. They may have difficulty to watch a flash video. And a Twitter user has often a very short span of attention. He may just to get a glimpse about what’s going on in his arena, between leaving the plane and picking the luggage. And unlike emails, tweets go away. They are not saved for later inspection.

Landing Page Must Correspondent to Traffic Source
This consideration seems to explain why my video page did not work with Twitter. And, while investigating, my brain reminded me that I should copy the ones, who get already results. Many of them seem to promote their blogs on Twitter, and then using their blogs to promote their money making stuff.

What do you think? Did you observe the same phenomena? How did you solve the problem? Please share your insight and leave a comment.

Traffic – Conversion – Backend Sales

Making money in direct marketing (online or offline) follows a clear sequence of actions:

  1. Traffic Generation: You need to get visitors to your website, and lots of them.
  2. Initial Sale: To receive money, you need to gain trust of your audience. The willingness to give you money for a promised product is certainly an expression of trust. The price of the initial sale may or may not cover the cost of acquiring this new customer.
  3. Backend Sales: If you have earned the trust of your audience, and strive to earn their trust every day again, they will buy again and again. This is where the real money is.

This is a numbered list, because it is essential to go step by step. Why? It is much easier to sell to somebody, who has already bought from you, and was more than satisfied with your performance. You just need to tell him: “I have this, do you need it?” And he will at least consider your offer. But to come into this position, you must have made already a first sale (or at least built a relationship of trust with the customer).

To get a first sale, which means a sale to a person who never bought from you before, and who probably does not know you, you must have an excellent offer. And you need to present this offer in a very convincing way. You know this long sales letters and these product launches.
If you are not completely new to direct marketing, you know probably also, that the only way to get a real good converting sales letter or sequence of sales messages only by testing. There is no way to know for sure, which headline is performing better, which picture, background color, layout outperforms all others. But the difference between a conversion rate of 1 percent and 2 percent can be the difference between a big loss and a small profit, especially if you realize that you pay for your traffic. And you do pay, either with money, or with your effort.

To get valid test results, you need lots of traffic. If you run a split test only between two headlines or two pictures or two videos, you need at least 30 conversions on the weaker one, to have a reliable result. This means to test only two variants, you need at an average conversion rate 3000 visitors. If you do not have a strong stream of traffic to your website, you may just need a year or two to test every aspect of your sales process. In this case your product will be probably obsolete before you can roll it out.

To learn how the masters are using this sequence, read The Great Formula. Mark Joyner, the author, allowed me to offer you a free download.

Get Profitable Conversions from AdWords Content Network

Hi,
I want to show you a simple five-step process to use the content networks of Google AdWords:

  1. Define ad groups narrowly, with one or just a handful of closely related keywords (synonyms). If you put too many or too different keywords into one ad group, you will never know which keywords bring clicks and conversions from the content network.
  2. Observe the statistics given by Google closely. It may take one or two days, but Google will show you, which websites produce clicks and conversions.
  3. Move every websites which produces conversions at a profitable cost from “automatic placements” to managed placement. You do this by marking them and using the menu item “Manage placement and bid”
  4. If you find websites which are producing lots of clicks but no conversions, block them by using the menu item “Exclude placement”
  5. Watch the statistics of managed placements closely. If you feel you could get more conversions from a placement at a reasonable cost, you can increase your bid. If you find the cost per conversion is too high, reduce the bid or remove the placement.

By using this 5-step process you can often get more conversions from the content network at lower prices, than you could get from the Adwords search networks with the same keywords.